Shipping policy

At Ellaviera, we’re committed to making your shopping experience seamless from checkout to delivery. Please review our shipping information below.

Free Shipping

We offer FREE shipping on all orders. No minimum purchase is required.

Processing Time

Orders are typically processed within 2–3 business days after your order is placed.

Processing times do not include weekends or holidays. Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

Shipping Time

After processing, orders typically arrive within 7–10 business days.

Please note that shipping times are estimates and may occasionally be affected by carrier delays, holidays, weather, or other circumstances outside of our control.

Tracking Your Order

Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow some time for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order. Ellaviera is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team. We’ll be happy to help you check the status of your shipment.

Questions?

If you have any questions regarding your order or shipping, please contact our customer support team and we’ll be happy to assist you.

Thank you for shopping with Ellaviera.